Starting from a humble beginning, Country Tours and Travel Limited has survived the odds of time that one would give a thin time line of survival in this time of economic turmoil that has overwhelmed the whole world. Julie Mzumara an experienced International Travel Consultant and former employee of Air Malawi incubated an idea that materialized in establishing a Travel company in Malawi with its base in Mzuzu. Currently, it is the only Travel Agent in the northern region. Today, Country Tours and Travel Limited has clocked three years of service in Malawi. Their Motto “We Take You There” speaks volumes of confidence that the company has in serving clients all over the world. They always ensure that their clients get super class services each time they book with them.
“We make it sure that our clients get best services from us. We believe in client satisfaction because clients are the heart of our service. Once clients book with us, we treat every client as King. We bear the hassle of making all travel arrangements on their behalf”. Said Julie.
Her words were echoed by George (in picture), who works as Supervisor at Country Tours and Travel in Karonga. He boasts of wide experience in Travel business. The services provided by Country Tours and Travel Limited include:
- Hotel bookings
- Airline Bookings
- Air ticketing
- Car Hire Services
- Catering and Conferences
- Visa Processing
- Travel Insurance
- Air Charters
- Tour Bookings (domestic and International)
- Ground Handling among other services.
Asked what the future is like for Country Tours and Travel Limited, Julie was quick to respond:
“The future looks bright and promising as we are getting potential clients almost each day that passes by. Above all, with the help of God, we will survive and hope for the best for our clients”.
Her hopes are really evident of new concession awarded by the Department of Civil Aviation to operate at Mzuzu and Karonga Airports and in future, Likoma Island in the northern region by a sister company called Country Airports Handling Services Limited. The company has now established its new offices in Karonga to carter for all clients travelling in the northern region and other parts of the world. This is also in preparation for the reopening of Lilongwe-Mzuzu-Karonga route by Air Malawi soon. The national Flag carrier is expected to start flying into Mzuzu and Karonga somewhere in May/June this year. Currently, ground work is progressing well as all stake holders are almost through with fixing final touches. Services provided by Country Airports Handling Services Limited are:
- Passenger Handling
- Meet and Dispatch
- Cleaning of the aircraft
- Supplying Jet fuel
- Marshalling aircraft
- Passengers Check-In
- Loading and Offloading Baggage
- Clearance of Aircraft (from other countries)
- Flight Plans
- Issuing of Load Sheets
Julie also took advantage of this interview to urge all Malawians to patronize Air Malawi by booking tickets right here in Karonga.
“I appeal to all Malawians to make their travel arrangements with professionals like Country Tours and Travel Limited. There are a lot of Tourist attraction sites in Malawi like Nyika, Lake Malawi hot springs, beaches, national parks and other historical sites all over the country.” Said an enthusiastic Julie.
Karonga Airport is now becoming busier than Mzuzu with the commencement of flights operated by Executive Airlines and other Air Charters. Executive Airlines flies into Karonga every Mondays, Wednesdays and Fridays. More information of Country Tours and Travel Limited is available on: http://www.countrytravelmw.com or email countrytravelmw@malawi.net.
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